At xbajii, we believe that gambling should always be an enjoyable, voluntary form of entertainment — never a source of financial stress or personal harm. Our responsible gaming programme provides Bangladesh players with the tools, information, and support needed to keep play safe and in control at all times.
Gambling is a form of entertainment that carries real financial risk. xbajii takes that risk seriously and is committed to helping every player in Bangladesh maintain a healthy, balanced relationship with gaming.
Gambling on xbajii — whether that is cricket betting on the BPL or T20 World Cup, spinning slots from Pragmatic Play, or playing live dealer games from Evolution Gaming — should always be treated as paid entertainment. Like any form of leisure spending, it carries a cost. The house edge on casino games and margins on sports markets mean that, over time, the majority of players will spend more than they win.
Never gamble with money you cannot afford to lose. Never use gambling as a way to recover previous losses — chasing losses is one of the most reliable signs that play is no longer healthy. At xbajii, we want every session to be enjoyable and every player to close the app feeling in control.
Responsible gaming starts with knowledge. Before placing any bet or spinning any reel, every xbajii player should understand the following:
Ask yourself honestly whether any of the following apply to your gambling behaviour:
xbajii provides a suite of responsible gaming tools that every registered player can activate through their account settings or by contacting our support team. All requests are actioned within one business day.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits will be accepted until the limit period resets. Limit reductions take effect immediately; increases are subject to a 7-day cooling-off period to protect against impulsive decisions.
Define the maximum net loss you are willing to sustain over a daily, weekly, or monthly period. When your loss limit is reached, your account will be temporarily restricted from further wager placement for the remainder of that period. This tool helps prevent chasing losses in a single session.
Set a maximum duration for individual gaming sessions. When the time limit expires, xbajii will notify you and, if you choose, automatically log you out of your account. Regular session breaks are proven to support healthier, more mindful gambling habits over the long term.
Enable periodic on-screen notifications that display how long you have been playing and your net win or loss for the current session. These reminders surface at intervals you select — every 15, 30, or 60 minutes — helping you stay aware of time and spend in real time rather than in retrospect.
Request a temporary break from the xbajii platform for a period of your choosing: 24 hours, 48 hours, 7 days, 14 days, or 30 days. During a time-out, your account will be suspended and you will not receive any promotional communications. The time-out cannot be reversed before the chosen period ends.
If you feel gambling has become a serious problem, you can request a self-exclusion that locks your xbajii account for an extended period. Self-exclusions are irreversible for their full duration and include removal from all marketing lists. See the table below for available self-exclusion periods.
Self-exclusion is the most powerful tool available to players who feel they need a firm, enforced break from gambling. At xbajii, we take self-exclusion requests with the utmost seriousness.
| Exclusion Period | Account Status | Marketing |
|---|---|---|
| 6 Months | Fully suspended | All communications stopped |
| 1 Year | Fully suspended | All communications stopped |
| 2 Years | Fully suspended | All communications stopped |
| 5 Years | Fully suspended | All communications stopped |
| Permanent | Account closed permanently | Permanently removed |
All responsible gaming tools can be requested quickly and without judgment. Here is how to get started:
Log in to your xbajii account and navigate to the "Responsible Gaming" section within your account settings panel. From there you can set deposit limits, loss limits, session time limits, and reality check intervals directly — changes to restrictive settings take effect immediately.
Send an email to [email protected] with the subject line "Responsible Gaming Request". In your message, specify the tool you wish to activate and the parameters you want applied (e.g., "Please apply a ৳5,000 weekly deposit limit to my account" or "Please self-exclude my account for 1 year"). Our team will confirm activation within one business day.
Our support team is available 24 hours a day, 7 days a week via live chat on the xbajii platform. Simply open the support chat, identify yourself, and request whichever responsible gaming tool you need. All support agents are trained to handle responsible gaming requests sensitively and without judgment. For self-exclusion requests, a brief verification of your account identity will be required before the exclusion is applied.
Decide on a fixed entertainment budget for the week or month — an amount you are genuinely comfortable losing — and treat it the same way you would any other leisure expense. Do not dip into savings, rent money, or funds intended for household necessities.
Prolonged sessions can distort your sense of time and money. Step away from the screen every 30 to 60 minutes, especially during live cricket betting or extended slot sessions. Use xbajii's reality check reminder feature to keep track of how long you have been playing.
Gambling when you are anxious, upset, or under financial pressure dramatically increases the risk of poor decisions and problem gambling behaviour. If you have had a difficult day or are dealing with personal hardship, choose a different form of relaxation for the evening.
One of the most common traps in gambling is attempting to win back money you have already lost by placing larger bets or extending your session. This strategy rarely works and frequently leads to substantially larger losses. Accept losses as the cost of entertainment and move on.
If you feel your gambling is getting out of hand, speak to a trusted friend, family member, or the xbajii support team. Keeping problematic gambling behaviour secret tends to make it worse. An honest conversation is often the first and most important step towards regaining control.
A healthy lifestyle includes a variety of activities and social connections beyond gambling. If you find yourself turning to xbajii out of habit or boredom rather than genuine enjoyment, it is a good moment to explore other hobbies and reconnect with friends, family, or your community.
If gambling has started to affect your finances, relationships, or mental wellbeing, reaching out for help is a sign of strength, not weakness. The xbajii support team is available around the clock and is trained to handle all responsible gaming concerns with compassion and confidentiality.
Our dedicated responsible gaming support channel is reachable at all times:
xbajii pledges to:
When gambling stays fun and within your limits, xbajii has plenty to enjoy — from BPL cricket markets and live casino tables to hundreds of slot titles. Explore the platform, check our FAQ for quick answers, or log in to manage your responsible gaming settings today.